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The Role of the Sugar Community Manager

First off, let me introduce myself. My name is John Mertic and I have been newly minted as the Community Manager (or as known in community management circles, Chief Cat Herder). I come to this from the...

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CRM Madness – The Power of the Sugar Community

2 weeks ago I came across a tweet promoting the CRM Madness competition.  A fun spoof on the annual NCAA March Madness basketball competition.  Capterra, online destination for business software...

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Openness leads to better CRM solutions

At SugarCRM, we have embraced an open culture since day one. The reason why we chose to build Sugar as an open source product was because we fundamentally believe in the ideals of the open source way....

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